Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "redeploy and retire employees," which…
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Measure Spotlights|
Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "develop and manage human resources …
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Measure Spotlights|
Number of business entity employees per FTE in learning administration
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee in learning administration, which handles scheduling courses,…
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Measure Spotlights|
Number of FTEs that perform the process group "redeploy and retire employees" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "redeploy and retire employees," which…
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Measure Spotlights|
Number of FTEs that perform the process group "develop and manage human resources (HR) planning, policies, and strategies" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "develop and manage human resources (HR)…
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Measure Spotlights|
Involuntary terminations as a percentage of total business entity employees
This measure calculates the percentage of total business entity employees that were terminated due to permanent layoff, redundancy, termination for cause, etc. It is part of…
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Measure Spotlights|
Voluntary terminations as a percentage of total business entity employees
This measure calculates the percentage of total business entity employees that left an organization of their own accord due to any situation. It is part of a set of Process…
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Measure Spotlights|
Number of FTEs that perform learning administration activities per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that schedule courses, coordinate course attendance, print and/or…
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Measure Spotlights|
Employee turnover rate
This measure determines the employee turnover rate, which is calculated by dividing total employees terminated (both voluntary and involuntary) by the average employee for…
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Measure Spotlights|
Voluntary terminations as a percentage of total business entity employee turnover
This measure calculates the percentage of total business entity employee turnover that was the result of employees voluntarily leaving the organization of their own accord…
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Measure Spotlights|
Involuntary terminations as a percentage of total business entity employee turnover
This measure calculates the percentage of total business entity employees that were terminated due to permanent layoff, redundancy, termination for cause, etc. As part of a…
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Measure Spotlights|
Total cost to perform the HR function per FTE that performs the process group "redeploy and retire employees"
This measure calculates the total cost per "redeploy and retire employees" full-time equivalent (FTE) employee to perform the human resources (HR) function. These FTEs focus…
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Measure Spotlights|
Total cost to perform the HR function per FTE that performs the process group "develop and manage HR planning, policies, and strategies"
This measure calculates the total cost for the human resources (HR) function per full-time equivalent (FTE) employee that performs the process group "develop and manage HR…
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Measure Spotlights|
Percentage of senior management/executives with formal succession planning processes in place
This measure projects the percentage of senior management/executives (i.e. the highest-ranking officers and managers below executives) that have succession planning processes…
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Measure Spotlights|
Percentage of middle management/specialists with formal succession planning processes in place
This measure projects the percentage of middle management/specialists (i.e. managers with budgetary and/or supervisory responsibility who report to senior management and/or…
