Resource Library

New employees as a percentage of total business entity employees

This measure calculates the percentage of new employees out of total business entity employees. As part of a set of Supplemental Information measures, it helps companies…

Selling, general, and administrative (SGA) costs per business entity employee

This measure calculates selling, general, and administrative (SG&A) costs per business entity employee. Selling, General, and Administrative (SG&A) Costs refers to the…

First contact resolution rate for your HR service center

This measure calculates first contact resolution rate for your HR service center. First contact resolution is the percentage of questions/issues answered at the time of first…

Percentage of new hires that originated from employee referrals

This measure calculates the percentage of new hires sourced from employee referrals. It is part of a set of Supplemental Information measures that help companies evaluate…

Total cost to perform the process group "recruit, source, and select employees" per $1,000 revenue

This measure calculates the total cost per $1,000 revenue to perform the process group "recruit, source, and select employees." Activities in this process group include new…

Personnel cost to perform the process group "recruit, source, and select employees" as a percentage of total process group cost

This measure calculates the percentage of the total cost to perform the process group "recruit, source and select employees" that comes from personnel cost. Activities in…

Cycle time in days from identifying the need to hire a new employee to approval of the job requisition

This measure calculates the number of days elapsed between the moment an organization realizes they need to hire a new employee and when a recruiter is notified that they…

Personnel cost to perform the process group "recruit, source, and select employees" per new hire

This measure calculates personnel cost per new hire to perform the process group "recruit, source, and select employees." Activities in this process group include new hire…

Personnel cost to perform the process group "recruit, source, and select employees" per business entity employee

This measure calculates personnel cost per business entity employee to perform the process group "recruit, source, and select employees." Activities in this process group…

Personnel cost to perform the process group "recruit, source, and select employees" per $1,000 revenue

This measure calculates personnel cost per $1,000 revenue to perform the process group "recruit, source, and select employees." Activities in this process group include new…

Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"

This measure calculates the number of business entity employees per full-time equivalent (FTE) employee (including those in support locations, such as shared centers) that…

Number of FTEs that perform the process group "recruit, source, and select employees" per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "recruit, source, and select employees."…

Number of new hires per FTE that performs the process group "recruit, source, and select employees"

This measure calculates the number of new hires per full-time equivalent (FTE) employee (including those in support locations, such as shared centers) that performs the…

Total cost to perform the process group "recruit, source, and select employees" per new hire

This measure calculates the total cost per new hire to perform the process group "recruit, source, and select employees." Activities in this process group include new hire…

Total cost to perform the process group "recruit, source, and select employees" per business entity employee

This measure calculates the total cost per business entity employee to perform the process group "recruit, source, and select employees." Activities in this process group…