Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage growth in R&D cost from three reporting periods prior
This measure calculates the total percentage growth in research and development (R&D) cost over the past three reporting periods. R&D costs include all labor, materials, and…
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Measure Spotlights|
Percentage of total innovation spend allocated to enhancements to existing products/processes/business models
This measure calculates the percentage of total innovation spend allocated to enhancements to existing products/processes/business models. It is part of a set of Supplemental…
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Measure Spotlights|
Percentage of R&D cost related to new product development projects
This measure calculates the percentage of research and development (R&D) cost related to new product development projects (as opposed to product improvement and extension). R…
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Measure Spotlights|
Percentage of R&D cost related to product improvements and extensions
This measure calculates the percentage of research and development (R&D) costs related to improvement and extension projects (as opposed to development projects). R&D cost…
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Measure Spotlights|
Research and development (R&D) FTEs as a percentage of total business entity FTEs
The measure calculates the percentage of total business full-time equivalent employees (FTEs) that are specifically dedicated to research and development (R&D). Research is a…
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Measure Spotlights|
Percentage of revenue from product/services launched in the past year
This measure identifies the percentage of revenue generated from products/services launched in the previous year. It is part of a set of Process Efficiency measures that help…
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Measure Spotlights|
Time-to-market in days for existing product/service improvement projects
This measure calculates the number of calendar days required to design, test market, and manufacture/deliver existing product/service improvement projects. The cycle time…
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Measure Spotlights|
Time-to-market in days for new product/service development projects
This measure calculates the number of calendar days required to design, test market, and manufacture/deliver new product/service development projects. The cycle time begins…
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Measure Spotlights|
Number of research and development (R&D) FTEs per $1 billion revenue
This measure calculates the number of research and development (R&D) full-time equivalent (FTE) employees per $1 billion revenue. Research is a planned search and exploration…
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Measure Spotlights|
Research and development (R&D) cost as a percentage of revenue
This measure calculates research and development (R&D) cost as a percentage of revenue. R&D cost includes all cost elements—including labor costs, material costs, allocations…
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Measure Spotlights|
Total R&D cost as a percentage of revenue (three reporting periods prior)
This measure calculates the total research and development (R&D) cost in relation to revenue over the past three reporting periods. R&D costs include all labor, materials,…
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Measure Spotlights|
Total R&D cost per $1,000 revenue (three reporting periods prior)
This measure calculates total Research and development (R&D) cost per $1,000 business entity revenue, both from three reporting periods prior. Research and Development (R&D)…
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Measure Spotlights|
Total R&D cost per business entity employee for the current reporting period
This measure calculates the total research and development (R&D) cost per current business entity employee. R&D costs include all labor, materials, and overhead associated…
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Measure Spotlights|
Product development defect rate in parts per million
This measure calculates the average manufacturing defect rate in parts per million for a company's primary products (during development; i.e. not yet fully finalized finished…
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Measure Spotlights|
Average lead time in months between subsequent product generations for primary products
This measure calculates the average number of months that elapse between product generations for primary products. It is a Cycle Time measure that helps companies analyze the…