Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of capital projects completed on time
This measure calculates the percentage of capital projects completed on time. A capital project is an undertaking that is planned and approved to construct or purchase a…
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Measure Spotlights|
Percentage change in business entity's gross margin over the past three years
This measure calculates the percentage change in a business entity's gross margin over the past three years. Gross margin equals (net sales minus the cost of goods and…
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Measure Spotlights|
Outsourced cost to perform the process "perform fixed-asset accounting" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to perform the process "perform fixed-asset accounting," which consists of managing and accounting for fixed asset…
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Measure Spotlights|
Systems cost to perform the fixed assets cycle per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the fixed assets cycle. A fixed asset is a long-term asset (e.g., property, plant, or equipment) not…
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Measure Spotlights|
Systems cost to perform the process "perform fixed-asset accounting" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the process "perform fixed-asset accounting," which consists of managing and accounting for fixed asset…
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Measure Spotlights|
Total cost of the depreciation expense per $1,000 revenue
This measure calculates the total cost of the annual depreciation expense recorded by a site for financial accounting purposes during the year, per $1,000 revenue…
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Measure Spotlights|
Overhead and other costs to perform the process "perform fixed-asset accounting" as a percentage of total process cost
This measure calculates overhead and other costs to perform the process "perform fixed-asset accounting" as a percentage of total process cost. Overhead cost refers to…
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Measure Spotlights|
Overhead and other costs to perform the process "perform fixed-asset accounting" per $1,000 revenue
This measure calculates overhead and other costs to perform the process "perform fixed-asset accounting" per $1,000 revenue. Overhead cost refers to expenses that an…
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Measure Spotlights|
Total cost of the process "perform capital project accounting" per approved capital project
This measure calculates the total cost per approved capital project to perform the process "perform capital project accounting," which consists of managing and accounting for…
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Measure Spotlights|
Number of approved capital projects per FTE that performs the process "perform capital planning and project approval"
This measure calculates total number of capital projects approved in the past 12 months per full time equivalent (FTE) that performs the process "perform capital planning and…
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Measure Spotlights|
Percentage of non-labor savings observed through implementation of end-to-end processes at the finance shared services center
This measure calculates the percentage of non-labor savings observed as a result of implementing end-to-end processes at the finance shared services center.. A shared…
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Measure Spotlights|
Percentage of labor savings observed through implementation of end-to-end processes at the finance shared services center
This measure calculates the percentage of labor savings (i.e. reduced cost of salary, bonus, benefits, overhead, etc.) observed as a result of implementing end-to-end…
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Measure Spotlights|
Percentage of paid employees that are paid weekly
This measure calculates the percentage of paid employees that are paid weekly. This Supplemental Information measure is intended to help companies evaluate additional…
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Measure Spotlights|
Percentage of total sales order line items not fulfilled due to lack of production capacity/stockouts
This measure calculates the percentage of sales order line items that were not fulfilled or completed due to lack of product availability. A sales order line item is an…
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Measure Spotlights|
Percentage of sales orders not fulfilled due to lack of production capacity/stockouts
This measure calculates the percentage of sales order that are not fulfilled or completed due to lack of product availability. It offers valuable information regarding supply…