Resource Library

Number of business entity employees per FTE that performs the process group "redeploy and retire employees"

This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "redeploy and retire employees," which…

Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"

This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "develop and manage human resources …

Voluntary terminations as a percentage of total business entity employees

This measure calculates the percentage of total business entity employees that left an organization of their own accord due to any situation. It is part of a set of Process…

Employee turnover rate

This measure determines the employee turnover rate, which is calculated by dividing total employees terminated (both voluntary and involuntary) by the average employee for…

Number of FTEs that perform the process group "redeploy and retire employees" per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "redeploy and retire employees," which…

Number of FTEs that perform the process group "develop and manage human resources (HR) planning, policies, and strategies" per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "develop and manage human resources (HR)…

Involuntary terminations as a percentage of total business entity employees

This measure calculates the percentage of total business entity employees that were terminated due to permanent layoff, redundancy, termination for cause, etc. It is part of…

Voluntary terminations as a percentage of total business entity employee turnover

This measure calculates the percentage of total business entity employee turnover that was the result of employees voluntarily leaving the organization of their own accord…

Involuntary terminations as a percentage of total business entity employee turnover

This measure calculates the percentage of total business entity employees that were terminated due to permanent layoff, redundancy, termination for cause, etc. As part of a…

Number of business entity employees per FTE in learning administration

This measure calculates the number of business entity employees per full-time equivalent (FTE) employee in learning administration, which handles scheduling courses,…

Number of FTEs that perform learning administration activities per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that schedule courses, coordinate course attendance, print and/or…

Number of learning days per employee

This measure calculates the average number of days per employee that were dedicated to learning. It is calculated by dividing the total number of days utilized for learning a…

Agent involuntary attrition rate

This measure determines the agent involuntary attrition rate, which is calculated by dividing the number of agents involuntarily terminated during the reporting period by the…

Agent voluntary attrition rate

This measure determines the agent voluntary attrition rate, which is calculated by dividing the number of agents voluntarily terminated during the reporting period by the…

Percentage of training programs developed externally

This measure calculates the percentage of training programs developed externally. As part of a set of Supplemental Information measures, it helps companies evaluate…