
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Number of FTEs that perform the process "establish internal controls, policies, and procedures" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion that perform the process "establish internal controls, policies, and procedures,"…
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Average cycle time in minutes for the organization to concentrate/physically pool cash and establish a daily cash position
This measure calculates average cycle time in minutes for the organization to concentrate/physically pool cash and establish a daily cash position. This Cycle Time measure is…
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Measure Spotlights|
Average cycle time in hours for the organization to concentrate/physically pool cash and establish a daily cash position
This measure calculates the average number of hours it takes for the organization to concentrate/physically pool cash and establishes a daily cash position. It is part of a…
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Measure Spotlights|
Number of FTEs that perform the process group "manage treasury operations" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "manage treasury operations," which consists…
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Total cost of continuing operations as percentage of revenue
This measure calculates the total cost of continuing operations as a percentage of revenue. Total cost of continuing operations is the sum of cost of goods sold (COGS) and…
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Measure Spotlights|
Number of finance function FTEs per $1 billion revenue
This measure calculates the number of finance function full-time equivalent employees (FTEs) per $1 billion revenue. The finance function includes activities such as…
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Measure Spotlights|
Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "develop and counsel employees," which…
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Number of business entity employees per FTE that performs the process group "develop and counsel employees"
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "develop and counsel employees," which…
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Percentage of finance function time allocated to control
This measure calculates the percentage of time spent by the finance function on control activities. Control activities or tasks ensure that accounting maintenance is…
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Measure Spotlights|
Percentage of finance function time allocated to decision support
This measure calculates the percentage of time spent by the finance function on decision support activities, which leverage the information generated in the transaction…
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Measure Spotlights|
Percentage of finance function time allocated to management activities
This measure calculates the percentage of time spent by the finance function on the day-to-day operation, handling or controlling of a financial process or department. The…
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Measure Spotlights|
Percentage of finance function time allocated to transaction processing
This measure calculates the percentage of time spent by the finance function on activities that ensure money was collected, invoices were correctly processed, bills were paid…
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Personnel cost to perform the finance function as a percentage of total function cost
This measure calculates the percentage of the total cost of the finance function that comes from personnel cost. The finance function includes activities such as financial…
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Measure Spotlights|
Personnel cost to perform the finance function per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the finance function, which involves financial strategy and planning, investment management, tax funding…
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Measure Spotlights|
Personnel cost to perform finance function per finance function FTE
This measure calculates personnel cost per finance function full-time equivalent (FTE) employee to perform the finance function, which involves financial strategy and…