Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Average lead time in months between subsequent product generations for primary products
This measure calculates the average number of months that elapse between product generations for primary products. It is a Cycle Time measure that helps companies analyze the…
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Measure Spotlights|
Percentage of products that are based on common development platforms
This measure calculates the percentage of products that are developed on common platforms, providing companies with key data for their "perform discovery research" process…
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Measure Spotlights|
Number of FTEs for the phase 'generate new product/service ideas' per $1 billion revenue
This measure calculates the number of full-time equivalent (FTE) employees per $1 billion dedicated to the phase ‘generate new product /service ideas,' which involves…
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Measure Spotlights|
Personnel cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates personnel cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions…
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Measure Spotlights|
Total cost of the phase 'test market for new or revised products and services' per $1,000 revenue
This measure calculates the total cost (per $1,000 revenue) of the phase 'test market for new or revised products and services,' which uses prototypes to assess the market…
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Measure Spotlights|
Total cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates the total cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions…
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Measure Spotlights|
Outsourced cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates outsourced cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions…
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Measure Spotlights|
Outsourced cost of the phase 'test market for new or revised products and services' per $1,000 revenue
This measure calculates outsourced cost (per $1,000 revenue) of the phase 'test market for new or revised products and services,' which uses prototypes to assess the market…
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Measure Spotlights|
Other cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates other cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions for…
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Measure Spotlights|
Other cost of the phase 'test market for new or revised products and services' per $1,000 revenue
This measure calculates other cost (per $1,000 revenue) of the phase 'test market for new or revised products and services,' which uses prototypes to assess the market…
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Measure Spotlights|
Number of FTEs for the phase 'test market for new or revised products and services' per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue for the phase 'test market for new or revised products and services,' which…
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Measure Spotlights|
Personnel cost of the phase 'test market for new or revised products and services' per $1,000 revenue
This measure calculates personnel cost (per $1,000 revenue) of the phase 'test market for new or revised products and services,' which uses prototypes to assess the market…
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Measure Spotlights|
Systems cost of the phase 'generate new product/service ideas' per $100,000 revenue
This measure calculates systems cost (per $100,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions…
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Measure Spotlights|
Overhead cost of the phase 'generate new product/service ideas' per $1,000 revenue
This measure calculates overhead cost (per $1,000 revenue) of the phase ‘generate new product/service ideas,' which involves identifying potential improvements/extensions for…
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Measure Spotlights|
Overhead cost of the phase 'test market for new or revised products and services' per $1,000 revenue
This measure calculates overhead cost (per $1,000 revenue) of the phase 'test market for new or revised products and services,' which uses prototypes to assess the market…