Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask Us-
Measure Spotlights|
Total cost to perform the process "process expense reimbursements" per $1 billion revenue
This measure calculates the total cost per $1 billion revenue to process reimbursements to employees for the expenses incurred during the course of business. Activities…
-
Measure Spotlights|
Total cost to perform the process "process expense reimbursements" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to process reimbursements to employees for the expenses incurred during the course of business. Activities include…
-
Measure Spotlights|
Personnel cost to perform the process "process expense reimbursements" as a percentage of total process cost
This measure calculates the percentage of the total cost to perform the "process expense reimbursements" process that comes from personnel cost. The purpose of this process…
-
Measure Spotlights|
Systems cost to perform the process "Process expense reimbursements" as a percentage of total process cost
This measure calculates the percentage of the total cost to perform the "process expense reimbursements" that comes from systems cost. The purpose of this process is to…
-
Measure Spotlights|
Overhead and other cost to perform the process "process expense reimbursements" as a percentage of total process cost
This measure calculates the percentage of the total cost to perform the "process expense reimbursements" that comes from overhead and other costs. The purpose of this process…
-
Measure Spotlights|
Outsourced cost to perform the process "process expense reimbursements" as a percentage of total process cost
This measure calculates the percentage of the total cost to perform the "process expense reimbursements" process that comes from outsourced cost. The purpose of this process…
-
Measure Spotlights|
Percentage of total IT cost, excluding depreciation/amortization, allocated to operating/maintaining the business
This measure calculates the percentage of total IT cost, excluding depreciation/amortization for capital expenses on assets acquired during current period, allocated to…
-
Measure Spotlights|
Total cost to perform the process "process expense reimbursements" as percentage of selling, general, and administrative (SGA) costs
This measure calculates the total cost to perform the "process expense reimbursements" process as a percentage of selling, general, and administrative (SG&A) costs. The…
-
Measure Spotlights|
Business entity revenue per business entity FTE
This measure calculates business entity revenue per business entity full-time equivalent employee (FTE). This Staff Productivity measure is intended to help companies assess…
-
Measure Spotlights|
Cycle time in days to approve and schedule T&E reimbursements
This measure calculates the number of days to approve and schedule travel and entertainment (T&E) reimbursements. T&E expenditures are the reimbursable expenses employees…
-
Measure Spotlights|
Number of FTEs that perform the process "process expense reimbursements" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the "process expense reimbursement" process, which consists of…
-
Measure Spotlights|
Outsourced cost to perform the process "process expense reimbursements" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to process reimbursements to employees for the expenses incurred during the course of business. Activities include…
-
Measure Spotlights|
Personnel cost to perform the process "process expense reimbursements" per process FTE
This measure calculates personnel cost per process full-time equivalent (FTE) employee to process reimbursements to employees for the expenses incurred during the course of…
-
Measure Spotlights|
Personnel cost to perform the process "process expense reimbursements" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to process reimbursements to employees for the expenses incurred during the course of business. Activities include…
-
Measure Spotlights|
Business entity revenue per business entity employee
This measure calculates revenue per employee for the current reporting period. It is a Staff Productivity measure that helps companies assess the efficiency of their staff…