As principal research lead, Rachele Collins , Ph.D., is responsible for APQC's best practices research in financial management, including the development of the research agenda, working with partners and alliances, serving our members, presenting thought leadership, and developing new relationships and connections. She has been conducting benchmarking research and working to help clients improve their processes and practices for almost two decades.
Prior to this role, Rachele worked as a senior research analyst for human capital and knowledge management at APQC, driving the creation of research-based content, and creating compelling and actionable articles, benchmark findings, best practice reports, and blogs. She brought keen insights to this research through her doctoral work and industry certifications.
Rachele has extensive experience in quality and benchmarking techniques and has served as an awards examiner at both the state level for the Texas Awards for Performance Excellence and the local level for the Houston Better Business Torch Awards. She is an experienced consultant, author, and trainer with focused competency in project management, benchmarking, writing, client facilitation, measurement, process improvement, change management, and organizational development.
Prior to joining APQC in 2000, Rachele worked as a project manager and consultant for The Hackett Group and as a commercial banking officer and financial analyst at JP Morgan Chase. She is a graduate of Chase’s Officer Development Program.
Rachele earned a Bachelor of Business Administration degree with a major in marketing from The University of Texas at Austin, graduating summa cum laude. She continued her education at Texas A&M University’s Graduate School of Business, earning a Master of Business Administration degree with a concentration in finance, and went on to later earn her Ph.D. in human resource development from Texas A&M University. She is a certified Senior Professional in Human Resources (SPHR) and SHRM-CP.
Additionally, she is a sustaining member of the Junior League of Houston, an all-women’s volunteer organization dedicated to serving the Houston community, and served for years on the League’s leadership team.