People Management

Whether you manage others directly or are leading a project and need to  influence the behavior of others, you’ve probably had people challenges impact your success.

Do any of these people challenges sound familiar?

APQC offers research-backed guidance to help professionals work effectively with others towards solving problems like the ones listed above.

Check out our new report, People Challenges at Work: Lessons for Managing Talent in the Digital Age, as well as our Content Collection on people challenges at work. In addition, check out the suggestions below to solve the top three people challenges at work according to our latest poll!

Motivating Change

People managers tell us they need guidance on how to motivate employees and teams to move beyond their comfort zones and adopt new ways of thinking and working. So here are eight behaviors that managers can use to motivate change.

  1. Asking
  2. Explaining
  3. Listening
  4. Personalizing
  5. Showing
  6. Supporting
  7. Recognizing
  8. Waiting

Learn more about motivating change:

Closing Skills Gaps

Challenged because the employees you manage lack some of the skills or knowledge needed to get the job done right? You are not alone. People managers told APQC that competency gaps are the number two people challenge that they face at work. So, here are seven roles you can play to close skills gaps on your team:

  1. Career coach
  2. Network developer
  3. Reference librarian
  4. Team builder
  5. Social director
  6. How-to guide “publisher”
  7. Lifelong learner

 Learn more about closing skills gaps:

Communicating with Employees

Even in this age of empowered employees, your team wants more direction and information from you. Insufficient direction and information from managers and leaders is increasing employee stress levels and lowering job satisfaction, according to our poll. So here are six commitments you can make for communicating effectively with employees.

  1. Have a plan
  2. Be available
  3. Diversify messages
  4. Tailor methods
  5. Explain why and how
  6. Listen to understand

Learn more about communicating with employees: