Our Team

Executive Team

C. Jackson Grayson

Founder and Chairman Emeritus

Carla O’Dell

Chairman of the Board and Chief Executive Officer

Lisa Higgins

President and Chief Operating Officer

Cathy Hill

Senior Executive Director, Sales and Membership


Cindy Hubert

Executive Director, Client Solutions

Michael J. Hinson

Chief Financial Officer

Ron Webb

Executive Director, Open Standards Benchmarking, Stats Hub & Information Systems




Our Researchers and Other Thought Leaders

Marisa Brown

Subject Matter Expert, Product Development and Innovation

Rachele Collins

Senior Research Analyst

Mary Driscoll

Principal Research Lead, Financial Management

Christine Kelley

Membership Director

Jonathan Kraft

Project Manager, Custom Benchmarking

Mardi Krenek

Vice President, Education

Darcy Lemons

Senior Project Manager, Knowledge Management

Holly Lyke-Ho-Gland

Principal Research Lead, Process and Performance Management

Amanda Schalyo

Director, Marketing

Andrea Stroud


John Tesmer

Director, Open Standards Benchmarking®

Joe Tillman

Principal Research Lead, Supply Chain Management

Lauren Trees

Principal Research Lead, Knowledge Management

Elissa Tucker

Principal Research Lead, Human Capital Management

Jeff Varney

Director, Advisory Services

Ashley White

Director, Human Resources