Our Team

Executive Team

C. Jackson Grayson

Founder and Chairman Emeritus

Carla O’Dell

Chairman of the Board and Chief Executive Officer

Lisa Higgins

President and Chief Operating Officer

Cathy Hill

Senior Executive Director, Sales and Membership


Cindy Hubert

Executive Director, Client Solutions

Michael J. Hinson

Chief Financial Officer

Ron Webb

Executive Director, Open Standards Benchmarking, Stats Hub & Information Systems




Our Researchers and Other Thought Leaders

Marisa Brown

Subject Matter Expert, Product Development and Innovation

Rachele Collins

Senior Project Manager, Advisory Services

Mary Driscoll

Senior Research Fellow, Financial Management

Christine Kelley

Membership Director

Jonathan Kraft

Project Manager, Custom Benchmarking

Mardi Krenek

Vice President, Education

Darcy Lemons

Senior Advisor, Advisory Services

Holly Lyke-Ho-Gland

Research Program Manager, Process and Performance Management

Alex Philo

Senior Advisor, Advisory Services

Amanda Schalyo

Marketing Director

Andrea Stroud

Research Program Manager, Supply Chain Management

John Tesmer

Director of Open Standards Benchmarking

Lauren Trees

Research Program Manager, Knowledge Management

Elissa Tucker

Research Program Manager, Human Capital Management

Jeff Varney

Director, Advisory Services

Ashley White

Human Resources Director