2013 Process Conference Presentations
Download available keynote presentations
Continuous Improvement Pays Off in Healthcare
Brent C. James, M.D., M.Stat. - Chief Quality Officer, Intermountain Healthcare
Change the Way You Improve with More Critical Thinking
Download available breakout session presentations
Thursday, October 25
Breakout Sessions Block 1, 9:30 - 10:30 A.M.
The Learning Loop: Successfully Supporting Organizational Learning with Processes and Standards - BP
Presentation not available.
Sustainable Cost Transformation in BT - BT Group
Microsoft Case Study: Development and Practical Use of an Industry Process Classification Framework - Microsoft
Using Metrics that Drive Bottom Line Value - APQC
Breakout Sessions Block 2, 1:10 - 2:10 P.M
A New Approach to Process Management in a Rapidly Changing Industry - EDP Renewables
Using Enterprise Quality Measurement to Create Business Value - APQC
Liability Management - Cenovus Energy
Real World BPM: Accelerating Through the Maturity Lifecycle - Visual Enterprise Architecture
Breakout Sessions Block 3, 2:30 - 3:30 P.M.
The Blame Report - Q
Building Strong Process Management Capabilities - U.S. Department of Veterans Affairs and APQC
Establishing a BPM Culture - Hewlett-Packard
The Power of Financial Management Process Improvement - APQC
Friday, October 26
Round Tables, 9:30 - 11:00 A.M.
Creating and Managing an Accountable Process Management Infrastructure - Boeing Commercial Airplanes
A Strategic Alignment Process - Chevron
BPM Lifecycle Case Study: Concept to ROI - Catalina Marketing