2013 Process Conference Presentations


Download available keynote presentations


Continuous Improvement Pays Off in Healthcare
Brent C. James, M.D., M.Stat. - Chief Quality Officer, Intermountain Healthcare

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Change the Way You Improve with More Critical Thinking
Michael Bremer

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Download available breakout session presentations


Thursday, October 25

Breakout Sessions Block 1, 9:30 - 10:30 A.M.

The Learning Loop: Successfully Supporting Organizational Learning with Processes and Standards - BP

Presentation not available.

Sustainable Cost Transformation in BT - BT Group

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Microsoft Case Study:  Development and Practical Use of an Industry Process Classification Framework - Microsoft

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Using Metrics that Drive Bottom Line Value - APQC

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Breakout Sessions Block 2, 1:10 - 2:10 P.M

A New Approach to Process Management in a Rapidly Changing Industry - EDP Renewables

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Using Enterprise Quality Measurement to Create Business Value - APQC

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Liability Management - Cenovus Energy   

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Real World BPM: Accelerating Through the Maturity Lifecycle - Visual Enterprise Architecture

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Breakout Sessions Block 3, 2:30 - 3:30 P.M.

The Blame Report - Q

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Building Strong Process Management Capabilities - U.S. Department of Veterans Affairs and APQC

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Establishing a BPM Culture - Hewlett-Packard

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The Power of Financial Management Process Improvement - APQC

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Friday, October 26

Round Tables, 9:30 - 11:00 A.M.

Creating and Managing an Accountable Process Management Infrastructure - Boeing Commercial Airplanes

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A Strategic Alignment Process - Chevron

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BPM Lifecycle Case Study: Concept to ROI - Catalina Marketing

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