Work with Your Organization’s Existing KM Technology and Build Capabilities over Time



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According to APQC's research, best-practice organizations use a wide variety of applications to enable knowledge capture, retention, and transfer. Instead of gravitating toward the latest technology trends, these organizations work with their existing IT infrastructures and focus on practical tools that get the job done.

This article lists the knowledge management (KM) applications that are most popular among best-practice organizations and describes the KM technology in place at the Aerospace Corporation and Fluor.

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