- February 25, 2013
- Santhosh Shekar
- Member: FREE
Employee attrition and organizational restructuring have reached new highs, especially in the IT service industry. Employees are finding it difficult to get the historical, tacit knowledge they need when there are so many different practices being used for storing records. In this one-hour recording, Santhosh Shekar from Wipro Technologies shares how his organization is addressing this issue. Using its quadrant-based document/record management framework, Wipro has been able to improve productivity by:
- organizing and structuring information from an enterprise perspective,
- bridging the gap between viewing and accessing information within various systems, and
- reducing rework and non-value added activities.