Why End-to-end Processes Matter (Podcast Summary)

 

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In the June 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talked with research services process and performance management program manager Holly Lyke-Ho-Gland about what end-to-end processes are and why they're important to process management professionals.

This is the written overview of that interview. You may access the recording here.

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