To What Process Level Should Measures Be Aligned?

 

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  • Type:
  • Published:
  • March 22, 2010
  • Author:
  • Jeff Varney
  • Price:
  • Member: FREE
Classic Content

APQC's Jeff Varney explains how organizations can determine which activities or broader processes should be measured within a process/measurement framework. He also describes ways organizations can ensure that measures align with business objectives and actual work.

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