What Is a Best Practice?

 

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  • Published:
  • February 5, 2010
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  • APQC
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In this excerpt from a presentation given at the December 2009 meeting of the AME/APQC Benchmarking Community of Practice, APQC President Carla O'Dell defines the term "best practice" and describes the different types of knowledge that are passed among colleagues, from informal tips to fully validated best practices.

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