Value-driven Business Process Management: Achieving Measurable Results at Pace and with Certainty (Slides)



  • Type:
  • Published:
  • July 27, 2012
  • Author:
  • APQC
  • Pages:
  • 19
  • Price:
  • Member: FREE
Classic Content

Measuring the value and definitions of business process management can be somewhat challenging. In this webinar, Dr. Mathias Kirchmer discusses why monitoring and controlling process is essential to organzations. Further he offers a five-level measurement maturity model that can be implemented to assist with process measurement.

Click here to view the full presentation.

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