- May 6, 2013
- Jennifer Witthoft, Laura Mortensen, and Mary Sullivan
- Member: FREE
A large multinational corporation's Knowledge Management Consulting group created a SharePoint Site Collection Administrator (SCA) Community of Practice (CoP) to assist with routine SharePoint related Q&A, site design, site management, and best practices. The CoP membership grew rapidly, which is voluntary but encouraged, from 20 members to more than 2,500 in a short period of time. The organization's KM team—Jennifer Witthoft, Laura Mortensen, and Mary Sullivan—presented at APQC's 2013 knowledge management conference.