Value Case Community of Practice – a SharePoint Administrator CoP Example



  • Type:
  • Published:
  • May 6, 2013
  • Author:
  • Jennifer Witthoft, Laura Mortensen, and Mary Sullivan
  • Pages:
  • 18
  • Price:
  • Member: FREE

A large multinational corporation's Knowledge Management Consulting group created a SharePoint Site Collection Administrator (SCA) Community of Practice (CoP) to assist with routine SharePoint related Q&A, site design, site management, and best practices. The CoP membership grew rapidly, which is voluntary but encouraged, from 20 members to more than 2,500 in a short period of time. The organization's KM team—Jennifer Witthoft, Laura Mortensen, and Mary Sullivan—presented at APQC's 2013 knowledge management conference.

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