Value of Benchmarking Study: Advice from Experts



In an effort to provide additional insight into its recent survey, The Value of Benchmarking, APQC asked follow up questions to survey respondents who indicated, by ranking the effectiveness of their benchmarking efforts, they were best-in-class at benchmarking. The following is a summary of the uses of benchmarking, planned and unplanned challenges, and measures of satisfaction for best-in-class organizations.

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