Using Process Management Maturity Models



  • Type:
  • Published:
  • June 26, 2013
  • Author:
  • Abigail Heller and Jeff Varney
  • Pages:
  • 15
  • Price:
  • Member: FREE

Process management capabilties can help an organization achieve goals of cutting costs, improving quality, and incrasing production. This white paper provides an overview of process management maturity models. It suggests how to apply them, discusses the maturity gap, and examines the different types of models available. Finally, it uses APQC's Seven Tenets of Process Management as a tool to mature process management capabilities in an organization.

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