Using Metrics that Drive Bottom Line Value--DM Petroleum Case Study



  • Type:
  • Published:
  • October 3, 2012
  • Author:
  • APQC
  • Pages:
  • 21
  • Price:
  • Your Price: $50.00
  • Member: FREE
Classic Content

Many organizations find that measurement can help drive organizational success. This case study, from the Using Metrics that Drive Bottom Line Value Best Practices Report, explains how best practice organization DM Petroleum uses the voice of the customer, alignment of measures and strategic objectives, data accuracy, and employee buy-in to ensure their measurement system positively impacts the organization.