Using Interactive Methods to Drive Business Process Management



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To embed business process management (BPM) into organizational culture and ensure that all stakeholders understand and contribute to BPM implementation, use interactive and engaging communication and training methods. Learn how best-practice organizations MEDRAD; United Illuminating; the U.S. Army Armament Research, Development, and Engineering Center (ARDEC); the Florida Department of Revenue; and Sandia National Laboratories involve employees in BPM activities.

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