Using Analytics to Re-envision Order-Management Processes for Improved Customer Loyalty: Webinar Q&A Summary



On July 20, 2015 APQC and Dipanjan Das, vice president of order management practice team and Rana Saha, transformation leader at Genpact conducted a webinar on how companies reimage their order management processes to increase revenue, brand visibility, and customer satisfaction. This article summarizes the question and answer portion of the webinar.

Comments (0)

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <i> <b> <u> <p>
  • Lines and paragraphs break automatically.

More information about formatting options