Unleashing Potential Through the Power of Stories



  • Type:
  • Published:
  • April 23, 2012
  • Author:
  • JoAnn Strickon
  • Pages:
  • 16
  • Price:
  • Member: FREE
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ManpowerGroup set out to harness the experience of local staff across multiple lines of business in over 80 countries around the world. The intent was to leverage that collective knowledge and expertise in order to improve service delivery and foster a culture of collaboration. Using a simple program that combines Web technology, business processes, and dedicated colleagues, ManpowerGroup’s work force has benefitted from the practical know-how captured in stories about helping clients solve their challenges.

JoAnn Strickon of ManpowerGroup delivered this presentation at APQC’s 2012 knowledge management conference. Click here to listen to a recording of this conference breakout session.

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