Tying It All Together: Making Best Practices Your Practices

 

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  • Type:
  • Published:
  • November 30, 2010
  • Author:
  • Carla O'Dell
  • Price:
  • Member: FREE
Classic Content

Benchmarking is a vital tool for identifying gaps and uncovering best practices. But once you've analyzed the results of a benchmarking effort and you know what you need to do to improve, how do you ensure that the insights are distributed and applied throughout the organization?

In this full video recording from APQC’s 2010 Member Meeting, APQC President and knowledge management expert Carla O’Dell presents the keys to the successful transfer of best practices, regardless of where or how those practices were collected.

Click here to view the slides from this keynote address.

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