- February 1, 2013
- Carla O'Dell and Lauren Trees
- Member: FREE
In this one-hour recording, APQC CEO Carla O’Dell and Research Program Manager Lauren Trees highlight important knowledge management trends from 2012 and share their predictions about the hottest tools and approaches for 2013. Topics include measurement and maturity, SharePoint, and expertise location approaches. The recording also contains real-time polling data on what the audience saw as hot topics for the coming year.