Transparency Makes Business Process Management Effective

 

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For business process management (BPM) to spread throughout an organization and spark overall improvement, leaders should be transparent about changes that are being made and any shifts in thinking, governance, or policies that might be occurring. Learn how best-practice organizations Sandia National Laboratories, United Illuminating Company, the Florida Department of Revenue, and the U.S. Army Armament Research, Development, and Engineering Center (ARDEC) maintain open and transparent relationships with their work force, customers, and partners as they implement BPM.

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