Transforming the Employee Experience at IBM (Webinar Wrap-Up)



From an April 2019 APQC webinar, IBM’s Benoit Hardy-Vallée presented five guiding principles that IBM used to transform HR and the employee experience. 
  • Use Agile and Design Thinking to guide how you work on every aspect of the transformation.
  • Have a unified Cloud strategy that aims to buy the best systems for the organization.
  • Embrace the concept of Cognitive HR—what AI can do to augment human capabilities.
  • Benchmark so you know what the best looks like.
  • Measure the employee experience via engagement.
This is a summary of the webinar. For a copy of presentation slides, click here. For a recording of the webinar, click here.