Transformational Change-Making it Last: Baker Hughes Case Study



  • Type:
  • Published:
  • May 13, 2014
  • Author:
  • APQC
  • Pages:
  • 12
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Change management is an essential component of any organizational improvement. This case study from the Transformational Change-Making it Last Best Practices Report, gives specific examples and insights into how Baker Hughes dismantled and recreated how its business and processes were being run. This study includes Baker Hughes matrix, developed by its enterprise engineering group, which is a collection of networks, processes, programs, and workshops that reinforce the new behaviors required of a unified organization and support Baker Hughes' goal of establishing a culture of innovation and collaboration.