Train Technical Workers on the Job



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On-the-job training is the primary way that best-practice organizations in APQC’s Collaborative Benchmarking study Technical Talent Management: Sourcing, Developing, and Retaining Technical Talent develop technical employees. The best-practice organizations prefer this training method because, unlike classroom- or computer-based training courses, it doesn’t take employees away from their work, exacerbating the impact of technical skills shortages.

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