Supporting Business Process Management with Disciplined IT Approaches

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

Business process management (BPM) depends on disciplined plans and frameworks for improvement. IT's contribution to BPM should have the same rigor and structure as the rest of the BPM efforts. Learn about the disciplined IT and BPM approaches developed by best-practice organizations UPS, Air Products and Chemicals, and Carlson Companies.