- October 30, 2018
- Member: FREE
APQC and Supply Chain Management Review collected information from 124 people about the use and planned adoption of supplier relationship management within their supply base in September 2018. Supplier relationship management (SRM) is the final phase of a buying organization’s procurement process. SRM aims at managing third-party organizations that supply goods and/or services (“suppliers”) in order to ensure their compliance with previously negotiated contractual terms, service levels and performance objectives. This survey summary report reports all the basic findings from the survey.