- April 29, 2014
- Member: FREE
At APQC's 2014 Knowledge Management (KM) Conference, Sue Baktis, Accenture's senior manager in social learning strategy, described best practices in implementing a taxonomy structure to achieve better access to content and experts. During this presentation, Baktis shared successful practices and steps for designing durable yet flexible structures that improve performance and enable collaboration. She also shared several lessons learned and reflected on best practices for successful taxonomy model design.