Structuring a Valuable Content Management System at Lexmark

 

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  • Type:
  • Published:
  • July 26, 2010
  • Author:
  • Michelle Cowan
  • Pages:
  • 4
  • Price:
  • Your Price: FREE
Classic Content

Lexmark's initial enterprise content management (ECM) implementation resulted in hundreds of content and collaboration spaces, which ultimately confused and discouraged valuable employee participation and knowledge capture. This case study explains how Lexmark harnessed the power of ECM by simplifying and taking a process-based approach to the organization of content and collaboration.

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