- February 7, 2018
- Member: FREE
From a 2017 APQC study using Open Standards Benchmarking data in procurement, APQC finds that when it comes to improving performance, many organizations focus too much on tactical processes for regular activities such as ordering materials. They neglect the front-end steps they can take to benefit these internal processes and help them run as smoothly as possible. This article recommends how to work with and evaluate suppliers to achieve higher levels of success.