Social Networking and Expertise Location at Eight Best-Practice Organizations



  • Type:
  • Published:
  • August 24, 2010
  • Author:
  • Lauren Trees
  • Pages:
  • 7
  • Price:
  • Your Price: FREE
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This article explores the relationship between expertise location and social networking by examining the approaches at eight best-practice organizations: Accenture, Hewlett-Packard, IBM Global Business Services, MITRE Corp., NASA, Rockwell Collins, Royal Dutch Shell, and Sun Microsystems. Some of these enterprises focus more on formalized expertise location, others emphasize user-driven social networking to locate expertise, and still others have embraced a hybrid approach. However, each has designed its expertise location and social networking initiative to align with its organizational culture and meet the specific needs of its work force.

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