Social Network Analysis Applied to Communities of Practice



  • Type:
  • Published:
  • May 6, 2013
  • Author:
  • Tony Melendez
  • Pages:
  • 24
  • Price:
  • Member: FREE

The growth of communities of practice and its membership within Marathon Oil started with a “come one, come all” approach.  Its organic beginnings yielded plenty of success.  However, social network analysis has uncovered new ways for improving connectivity across CoPs.  Pairing this information with HR data, such as expertise and tenure, revealed opportunities for creating network “lynchpins” and “power influencers”.  Tony Melendez presented tools and analysis used for creating a plan to improve knowledge sharing in Marathon Oil’s communities of practice. This presentation was a part of APQC's 2013 knowledge management conference.

Click here to read an overview of this presentation.

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