Slowing Payment Times: A Supplier's Perspective



In the summer of 2015, APQC launched a survey to examine the growing financial pressure on suppliers resulting from customers forcing longer payment terms, which is tracked by finance managers with the metric known as days payable outstanding (DPO). Over the past 3 years, nearly 66 percent of those surveyed found that one or more key customers have discernibly slowed down the time between receipt of invoice and transmission of payment. This means that suppliers, particularly those not considered strategic partners, are too often facing intense difficulty managing their own working capital requirements.

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