Skills and Competencies Needed to Succeed in KM: Webinar Q&A Summary



On June 18, 2015, APQC’s Cindy Hubert and Lauren Trees spoke on a Community Call webinar to discuss the skills needed to run an effective KM program. Topics included needed skillsets for the KM core team, KM business advocates, and partners, as well as how competency requirements change as a KM program matures and expands.

This article offers highlights from the question and answer session that followed the webinar.

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