Setting Up a Robotic Process Automation Program: MassMutual Case Study



  • Type:
  • Published:
  • July 16, 2018
  • Author:
  • APQC
  • Pages:
  • 6
  • Price:
  • Member: FREE

In June 2018, APQC spoke with Ja’Nene Kane and Tom Plewa of American mutual life insurance company, MassMutual, about setting up a robotic process automation (RPA) program at their organization. Kane is the robotics lead responsible for the deployment of RPA strategy at MassMutual. Plewa is a business consultant and RPA assessment lead at MassMutual.