- July 16, 2018
- Member: FREE
In June 2018, APQC spoke with Ja’Nene Kane and Tom Plewa of American mutual life insurance company, MassMutual, about setting up a robotic process automation (RPA) program at their organization. Kane is the robotics lead responsible for the deployment of RPA strategy at MassMutual. Plewa is a business consultant and RPA assessment lead at MassMutual.