Setting up a Robotic Process Automation Program with ENGIE



  • Type:
  • Published:
  • April 23, 2018
  • Author:
  • APQC
  • Pages:
  • 7
  • Price:
  • Member: FREE

In February 2018, APQC spoke with ENGIE's Martin Ruane, director of robotic process automation (RPA), about setting up an RPA program at ENGIE, including staffing it, change management approaches used, governance, measures, and lessons learned.