Setting Up a Robotic Process Automation Program: Bank A

 

Details

  • Type:
  • Published:
  • March 26, 2018
  • Author:
  • APQC
  • Pages:
  • 6
  • Price:
  • Member: FREE

This case study explores Bank A’s RPA journey from its initial pilot program to the development of its governance model, selection process, and development methodology. At the end of 2017, Bank A’s RPA had generated 150 percent ROI for RPA overall.