Selecting the Right Tools for Process Improvement

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

To improve processes, organizations must select techniques and tools that complement each other and align with organizational strategy. This article explains how three best-practice organizations—Sandia National Laboratories, U.S. Army ARDEC, and United Illuminating Company—created integrated process improvement programs by integrating sets of appropriate tools.