The Search for Insights in an Avalanche of Information: Gary Hoover at APQC's 2010 KM Conference

 

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  • Type:
  • Published:
  • May 19, 2010
  • Author:
  • Gary Hoover
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  • Member: FREE
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In this full video recording from APQC's 2010 knowledge management conference, Gary Hoover of the University of Texas at Austin discusses the need for organizations to focus on their customers, ask the right questions about customer behavior and business operations, and go beyond data-crunching to derive new patterns, insights, and ideas.

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