The Role of Robotics in Financial Shared Services



In this Q&A interview with Brad DeMent and Trey Robinson, partners in ScottMadden's Corporate and Shared Services consulting practice, APQC asked how robotic process automation (RPA) is set to change financial shared service organizations (SSOs). This is the second in a two-part series; click to read the first half: Roles and Risks in Financial Shared Services Today.  

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