Retaining Valuable Knowledge - Xerox Connect (Case Study)



  • Type:
  • Published:
  • May 27, 2003
  • Author:
  • APQC
  • Pages:
  • 16
  • Price:
  • Your Price: $50.00
  • Member: FREE
Classic Content

Xerox Connect (XConnect) is a national IT consulting, outsourcing, and systems integration firm that provides technology-enabled KM solutions to help clients gain competitive advantage. It was among the best-practice organizations studied as part of APQC’s Collaborative Benchmarking study Retaining Valuable Knowledge: Proactive Strategies to Deal with a Shifting Work Force. This case study describes how Xerox Connect ensures that valuable knowledge is retained within the organization and transferred to new employees.

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