Retaining Critical Knowledge at ConocoPhillips: Webinar Q&A Summary

 

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APQC's August 2014 knowledge management (KM) community call featured Suzan Pickels, knowledge advisor and supervisor at ConocoPhillips. After Pickels' presentation, audience members wanted to hear more about ConocoPhillips' enterprise wiki and the organization's processes for capturing knowledge from employees nearing retirement. This article offers highlights from the community call question and answer session.

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