- May 8, 2015
- Member: FREE
Since 2004, Ecopetrol--the main oil company in Colombia--has leveraged knowledge management (KM) to help it achieve its business goals. Ecopetrol's KM program is ambitious and broad in scope, encompassing communities of practice, technological environment forums, a lessons learned capture approach, and a corporate university to facilitate learning. These efforts have had a profound impact on the company, including millions of dollars in costs savings, efficiency gains leading to increased oil production, and improvements in the organizational culture.
In this presentation, Oscar Guerra--chief of strategic unit, innovation and knowledge management--described Ecopetrol's experience consolidating KM within its strategic framework, how its KM processes have evolved over time, and achievements and lessons learned to date.