- January 10, 2018
- Your Price: FREE
An important part of HR strategy setting is measuring the outcomes and value of human capital processes, and leveraging employee data and workforce analytics as key inputs into strategy. The HR global shared services function at Ericsson serves both the corporate HR function and direct requests from business units. APQC recently spoke with Director and Head of HR Global Shared Services Anshu Gupta about Ericsson’s efforts to measure HR and human capital management (HCM) processes and how his workforce planning analytics team within the global HR shared services function supports these efforts.